Our committed team have broad experience and knowledge drawn from all corners of the health and social care sector leading to robust clinical governance arrangements. Hever Care is a Care Quality Commission registered provider.

Quality assurance is provided in the following:

• Our recruitment and selection process ensures every individual joining our team has the skills, attributes, high standards and attitudes that we strive to uphold. Our team are given the autonomy and freedom needed to promote innovation and continually improve.
• We have a comprehensive audit programme that helps us to identify trends and themes which inform how we deliver our quality and operational agendas.
• Robust business continuity arrangements ensure we stand ready to maintain our high-quality services in the unlikely event of disruption.
• We operate a robust committee structure which mirrors our public sector colleagues. This ensures scrutiny of our activities and provides assurances to the leadership team, commissioning bodies and the regulator.
• We promote a work culture of openness, trust, accountability and quality. We do not compromise on our values.
• We use client and team feedback to shape and develop our services to meet the needs of our local population.